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Published research
Google GWT Performance Analysis
by Johannes Lang, BSc — Carinthian University of Applied Sciences, Austria. (In German.)
Quantifying Customer Satisfaction with E-Commerce Websites
by Hubert Graja and Jennifer McManis, Dublin City University, School of Electronic Engineering. Published in the proceedings of the 17th IEE UK Teletraffic Symposium, Dublin, May 16–18, 2001.
Proxy Server Performance Comparison
by Martin Eisermann, University of Applied Sciences, Germany. Excerpt from his diploma thesis, published May 13, 2002.