World-class support from engineers who know the product inside and out.
Most answers are already in the manual, tutorials, or blog. Search first; most questions have been answered already.
If search does not have it, there are two paths from here. Free Edition users get help in the public community forum on GitHub. Pro license holders, and anyone with a sales, billing, or licensing question, open a ticket with Web Performance directly. Tickets reach an engineer who knows the code and has the authority to resolve the issue.
The very latest info. You should start here.
Full documentation on all Web Performance software products.
Step-by-step instructions and how-to's to help you learn.
Watch a load testing expert take the software through its paces.
Handy tools to plan load tests.
Get the latest installer or find older versions.
Community Support
Help from other WPLoadTester users in a public forum. Web Performance staff participate on a best-effort basis. Searchable, indexed by Google, no SLA.
Ask the community →Direct Ticket Support
Pro license holders and anyone with a sales, billing, or licensing question open a Freshdesk ticket. Premium support: 24-hour turnaround. Basic support: 3 business days.
Open a ticket →Web Performance Trainer™ has been transformed into The Web Performance WPLoadTester™. We can still answer questions about this product, but all new features and bug fixes are being made to the new product line.